Privacy Policy
Welcome to detectmy.ai. This Privacy Policy explains how Devellux Inc. ("Company," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our AI detection services and visit our website.
By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.
This Privacy Policy should be read in conjunction with our Terms and Conditions. We encourage you to review both documents to fully understand your rights and our obligations.
1. Information We Collect
We collect information that you provide directly to us, including:
Account Information: When you create an account, we collect your name, email address, and password. If you choose to sign up using a third-party service (such as Google), we receive basic profile information from that service.
Payment Information: When you make a purchase, our payment processor collects your payment card details, billing address, and transaction information. We do not store complete payment card numbers on our servers.
Content You Submit: When you use our AI detection services, we process the text you submit for analysis. We do not use your submitted content to train AI models or share it with third parties.
Communications: When you contact our support team at support@detectmy.ai, we collect the information you provide in your messages.
Usage Data: We automatically collect information about how you interact with our Services, including your IP address, browser type, device information, pages visited, and the date and time of your visits.
2. How We Use Your Information
We use the information we collect to:
• Provide, maintain, and improve our AI detection services
• Process transactions and send related information, including purchase confirmations and invoices
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities in connection with our Services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience on our platform
3. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, regular security assessments, and access controls.
Your data is stored on secure servers located in the United States. We use industry-standard security protocols and regularly update our security practices to address emerging threats.
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining the highest standards of data protection.
4. Cookies and Tracking
We use cookies and similar tracking technologies to collect and track information about your activity on our Services. Cookies are small data files stored on your device that help us improve your experience and understand how you use our platform.
Essential Cookies: Required for the operation of our Services. They enable basic functions like page navigation and access to secure areas.
Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
Preference Cookies: Enable the website to remember choices you make (such as your language preference) and provide enhanced, personalized features.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Services may not function properly.
5. Third-Party Services
We may share your information with third-party service providers who perform services on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service. These third parties have access to your personal information only to perform these tasks and are obligated not to disclose or use it for any other purpose.
We may also share information when required by law, to protect our rights, or in connection with a business transfer such as a merger or acquisition.
We do not sell your personal information to third parties. We do not share your submitted content with any third parties except as necessary to provide our AI detection services.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Access: You can request a copy of the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete personal information.
Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
Portability: You can request a copy of your data in a commonly used, machine-readable format.
Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those messages.
To exercise any of these rights, please contact us at support@detectmy.ai. We will respond to your request within 30 days.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
Text submitted for AI detection is processed in real-time and is not permanently stored on our servers. Analysis results may be retained in your account history for your convenience, but you can delete this history at any time from your account settings.
Account information is retained for the duration of your account and for a reasonable period afterward to comply with legal obligations and resolve disputes.
8. Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at support@detectmy.ai.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.
When we transfer your information to other countries, we will protect that information as described in this Privacy Policy and in accordance with applicable law. We use appropriate safeguards, such as standard contractual clauses, to ensure your data is protected during international transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Services after any modifications indicates your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: support@detectmy.ai
Company: Devellux Inc.
Address: Develux Limited, 8/F., China Hong Kong Tower, 8-12 Hennessy Road, Wan Chai, Hong Kong
